For Born Denmark ApS - Customers
At Born Denmark ApS, we collect and handle a variety of personal data about you, our customer.
Your privacy and the protection of your personal information have our highest priority
In this privacy policy you can read in which way Born Donor Bank processes, uses and shares your personal information.
Born Denmark ApS
CVR-no. 38339087
Rosensgade 11.
8000 Aarhus C
Phone: +45 20556595
Email: salg@borndonorbank.dk
At Born we have chosen to hire an independent Data Protection Officer. If you have any questions concerning how Born processes your personal data, you are always welcome to contact our Data Protection Officer at dpo@borndonorbank.dk
Born Donor Bank collects and processes the following types of personal information about you:
Common categories of personal data
Master data, i.e. name, address, e-mail address, telephone number, information about purchased donor sperm (type and donor choice), account number, photo ID, the result of the treatment with the donor sperm.
Special categories of personal data (“sensitive personal information”)
Health information: For customers who purchase donor sperm (information about pregnancy, miscarriage and, in rare cases, information about disease in connection with the diagnosis of disease). For customers who store their own sperm in a Personal Storage Account (in connection with testing/screening).
Genetic data: For customers who store their own sperm in a Personal Storage Account.
In connection with the diagnosis of disease, health information and genetic data regarding donor-conceived children may be obtained.
We process your personal data for the following purposes:
When we collect personal information directly from you, you provide personal data voluntarily. You are not under obligation to provide this personal information to us. The consequence of not giving us the personal data will be that we cannot fulfil the objectives stated above.
In some cases, we collect personal information about you from other health-care professionals (by prior arrangement with you) or from laboratories in connection with testing. We treat the information received in accordance with this privacy policy.
When necessary, in any specific case, your personal data will be passed on and shared with the following recipients,
The legal basis for collecting, processing and disclosure of your personal information is:
If the processing of your personal data is based on consent, you have the right to revoke consent. If you withdraw consent, this does not affect the processing prior to the withdrawal of consent, including disclosure based on consent.
Your personal data may be processed and stored by our data processors which store the data on our behalf and at our instruction. Our data processors include:
We store personal information about you for as long as we need to perform the above stated purpose. Master data, i.e. name, address, e-mail address, telephone number, information about purchased donor sperm (type and donor choice), account number, photo ID, the result of treatment with donor sperm, as well as any medical information and genetic data is stored for 30 years after clinical use in order to ensure traceability from donor to recipient and vice versa, which is a legal requirement, see Tissue Law § 12 and Tissue Ministerial Order §§ 16 and 21. Circumstances may arise where we are obliged to keep your personal data for a longer period of time; for example, in connection with a complaint or a compensation claim. In this case, the information will be stored until the matter is concluded.
Information on customers who have created an account on the website without placing an order, as well as mail correspondence and inquiries from potential customers, who does not result in a shipment of donor sperm, will be stored for maximum 1 year.
In accordance with the Data Protection Act, you have a number of rights in relation to Born Donor Bank’s treatment of your information. You may at any time exercise your rights. If you wish to exercise your rights, you should contact Born Donor Bank.
Your rights are:
You have the right to view the information that we process about you, as well as other additional information.
You have the right to have inaccurate information about yourself corrected. Born Donor Bank has a duty to respond to the request.
In special cases, you have the right to have information deleted prior to the time the information would otherwise be deleted. Born Donor Bank has a duty to respond to the request.
In some cases, you have the right to limit the processing of your personal data. If you have the right to have processing limited, we must, in the future, only process information — except for storage – with your consent, or for the purpose of establishing, enforcing or defending a legal claim, or for protecting a person or important social interests.
You have, in some cases, the right to object to our otherwise lawful treatment of your personal data.
You can read more about the rights in the Danish Data Protection Authority’s guidance on the rights of data subjects, which can be found at www.datatilsynet.dk (in Danish only)
If you have any questions regarding the processing of your personal data, your rights, or you want to make a complaint, please feel free to contact us.
Enquiries can be made to:
Born Denmark ApS (VAT NO. 38339087)
The sperm bank’s addresses are:
Born Denmark ApS (VAT NO. 38339087)
Rosendgade 11
8000 Aarhus C
Att.: CEO Marlene Vium (email: salg@borndonorbank.dk)
Tel.: +45 2055 6595
If your query or complaint is not resolved, a complaint can subsequently be addressed to the Danish Data Protection Authority. The contact address can be found at www.datatilsynet.dk
Date: 13-12-2022
Find Us At
Rosensgade 11, 8000 Aarhus C - Denmark HQ
Other Locations
Boulevarden 6, 1. st. floor, 9000 Aalborg
Ole Suhrs Gade 19, Ground floor, 1354 Copenhagen
Havnegade 18, 1. st. floor, 5000 Odense
Please note that this hotline is managed by a Born Partner after 3 pm, providing assistance with general inquiries. For questions related to specific orders or other detailed matters, feel free to reach out to us by phone between 9 am and 3 pm or via email at sales@borndonorbank.dk.